A True Data Nerd: New Relic’s Interview with Ticketfly CEO, Andrew Dreskin

TicketFly

You may have seen our CEO, Andrew Dreskin, around town on billboards in San Francisco and Los Angeles recently. These billboards are part of a series called “Meet our Data Nerds” presented by software analytics company New Relic, whose tools we use to visualize important system performance data. We’re all data nerds at Ticketfly, especially Andrew, who has consistently challenged the status quo in live events by using data to find opportunities to better serve fans and promoters. Andrew sat down with New Relic to share how Ticketfly nerds out on data to help promoters create great live event experiences for fans.

Andrew also shares why data will play a key role in the future of live events. Ticketfly’s recent acquisition of WillCall speaks to our vision to use location-based mobile data to create dramatically better experiences at the show. WillCall is best known for its highly acclaimed app, which features a curated list of concerts in San Francisco, Los Angeles, and New York, and allows fans to purchase and share tickets with just a few taps on a mobile phone. If you haven’t checked it out yet, the WillCall app also uses beacon technology to let fans open bar tabs on their phones with a single swipe as they enter the venue and close out at the end of the night by simply walking out the door. This technology, and the stream of location-based data that comes from it, will provide insights to create dramatically better experiences for fans of live events. We’re excited about building a future for live events that will really change the game for fans!

Nerd out on data with Andrew: Read the full interview on New Relic’s blog.

Is Your Office Pet-Friendly?

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At Ticketfly, we looove our pets… so much that we even bring them to work with us! Dogs are the best distractions around the office, and they’re proven stress-relievers. Not to mention, they’re super cute. Meet some of the regulars in our #Puppyfly pack:

KUNG FU

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Hiya! My name’s Kung Fu. Mickey in Sales is my pops. I’m a Pit/Neapolitan Mastiff mix. I love eating your food. On weekends (after eating your food), you can find me sleeping in Precita Park.

BAXTER & SIMON

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Hi! Our names are Baxter Smalls and Simon LeBonBon. Adam in Marketing Services is our dad. We’re Chihuahua/Min-Pin mixes, though Simon seems to think he’s a giant Rottweiler. Baxter loves fluffy bones and Simon loves any toy Baxter doesn’t hog. On weekends, you can find us sunbathing on the back porch.

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Ticketfly Tours: Real Friends, Kygo, Minus The Bear, and Rubblebucket

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Coming this fall to a Ticketfly venue near you this fall… Real Friends, KygoMinus The Bear, and Rubblebucket. Listen up and find a show near you!

REAL FRIENDS

Chicago pop punk quintet, Real Friends, recently released a new studio album, Maybe This Place Is the Same and We’re Just Changing, on Fearless Records. Fresh off the Vans Warped Tour, their fall run is coming through a ton of Ticketfly venues.

Real Friends | Listen for free at bop.fm 

11.2: El Corazon ✦ Seattle, WA
11.4: Alhambra Theatre ✦ Portland, OR
11.5: Oakland Metro ✦ Oakland, CA
11.6: The Roxy Theatre ✦ West Hollywood, CA
11.7 & 11.8: Chain Reaction ✦ Anaheim, CA
11.9: Epicentre ✦ San Diego, CA
11.10: The Nile Theater ✦ Mesa, AZ
11.12: The Door ✦ Dallas, TX
11.13: The Korova ✦ San Antonio, TX
11.14: Walters ✦ Houston, TX
11.16: The Orpheum ✦ Tampa, FL
11.17: Backbooth ✦ Orlando, FL
11.19: Underbelly ✦ Jacksonville, FL
11.20: The Broadberry ✦ Richmond, VA
11.25: Waiting Room ✦ Buffalo, NY
11.26: Virgin Mobile Mod Club ✦ Toronto, ON, Canada  

KYGO

23-year-old Kyrre Gørvell-Dahll (aka Kygo) is a Norwegian DJ best known for his remix of the Ed Sheeran track, “I See Fire.” Kygo has produced remixes for Diplo and Coldplay, and many of his upcoming shows are selling out fast. 

Kygo | Listen for free at bop.fm

10.3: Brooklyn Bowl Las Vegas ✦ Las Vegas, NV
10.4: The Crocodile ✦ Seattle, WA (Sold out!)
10.8 & 10.9: Mezzanine ✦ San Francisco, CA 
(Sold out!)
10.11: Bang Bang ✦ San Diego, CA
10.14: The Beacham ✦ Orlando, FL
10.17: Union Transfer ✦ Philadelphia, PA

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Magic is Coming to Ticketfly…

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It’s not all work and no play around these parts. We’ve mentioned before how we’re a competitive group and when our employees need a chance to rewind there are a variety of options to choose from: ping pong, musical instruments, video games, and other fun activities can be found throughout the office. However, our inter-office competitions have been taken to a new level recently by an entirely employee led enterprise: Magic the Gathering.

The popularity of Magic is on the rise across our Engineering team. Several times a week hopeful competitors gather in conference rooms to test their skills in a battle of cards hoping to be named the winner. And we’re not going to lie: they’ve gotten pretty good. So good in fact that we’re putting out a challenge to our fellow Magic loving engineers in the Bay Area: Come join us in the office for a Magic the Gathering Tournament and test your skills against ours.

We’ll provide the decks, scoreboards, snacks, you name it. The only thing you’ll have to bring is yourself, and a resume. If our current Magic playing engineer population is any indication of fit and success within our company- then we want to meet you! One sheet of paper is all that stands in your way between awesome prizes and potential gainful employment.

Tournament Details:

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Ticketfly Donates to Support Voter Turnout with Wilco and the Capitol Theatre

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We are stoked that Chicago rock band, Wilco, will make its Capitol Theatre debut this October for two of only a few stops on their U.S. fall tour. Billed as “An evening with Wilco,” the no-opener shows will feature songs from every part of the band’s incredible career.

As if you needed another reason to go, your ticket will also help support a great cause – driving voter turnout for the mid-term elections this November. In an awesome collaboration between Wilco, the Capitol Theatre, and Ticketfly, we’ll be donating a portion of each ticket sale to HeadCount’s #GoVote campaign.

HeadCount is a non-partisan non-profit that stages voter registration at concerts and festivals around the country. Its impact is huge: in 2012, it registered more than 100,000 voters before the Obama-Romney election. Participating in democracy through voting is critical to building the society we want to live in. HeadCount wants to make sure you’re signed up to make your voice heard!

We are running a big “get-out-the-vote” initiative in the next two months, and every dollar translates into more people at the polls. These donations will make a huge difference as we gear up for the November elections.
- Andy Bernstein, HeadCount Executive Director

These events also have some extra special meaning to the band. Wilco frontman Jeff Tweedy’s son, Spencer (with whom he’s been touring all summer), will be eligible to vote for the first time this year.

Tickets go on sale on Friday, September 5 at 12:00pm EDT. Grab your tickets to the show on Tuesday, October 28 or Wednesday, October 29 and support a good cause.

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Vote for Ticketfly’s SXSW 2015 Panels, Presentations, & Meetups


South by Southwest 2015 may be eight months away, but the time to vote on content has arrived! This year, we’re going BIG for both the Music and Interactive conferences. Our submissions range from music event discovery and paid advertising to choosing a technology stack, scala best practices, and building concurrent systems. Whether you’re a venue owner, talent buyer, marketer, engineer or technology enthusiast, we’ve got something for you!

VOTE for our Music panel:  How Tech Companies Are Reimagining Event Discovery

Last year we moderated a panel on analyzing and acting on fan data to know and grow fan communities. This year’s panel will focus on how technology companies are using data to drive powerful recommendations and search algorithms, enabling the best live event discovery experiences for fans. Hear from Facebook, Google, DoStuff Media, and Ticketfly about the changing world of event marketing, what’s coming, and what it means for you.

VOTE for our Music presentation:  How Much Should You Spend on Event Marketing?

Are you looking to build awareness? Attract new customers? Sell more tickets to a show? No matter what your goals are or how big or small your event marketing budget may be, learn how to optimize your spend to achieve the results you desire.

VOTE for our Interactive presentation: How to NOT Build a Highly Concurrent System

Building off of our 2013 interactive workshop on how to build scalable software, our 2015 presentation will outline pitfalls to avoid in building a highly concurrent system. Leverage our best practices to learn how to build your system for scale.

VOTE for our Interactive Scala & Reactive Design Meetup

After our 2013 interactive workshop, an enthusiastic group of engineers in attendance took us out for beers to geek-out on scala. We had so much fun, we thought we’d host a formal gathering this year for scala enthusiasts (with beers, of course). If you want network and share knowledge about functional programming and reactive design, this meetup is for you!

VOTE for our Interactive presentation: How to Choose a Tech Stack

New tech stacks are appearing and disappearing, faster than ever. How do you know you’re making the right long-term choice? Hear from Ticketfly’s VP of Technology on past technology decisions throughout his career, a review of what’s out there, and Ticketfly’s approach to technology decisions to scale for the long-term.

Ticketfly Acquires WillCall to Reimagine Live Events

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This is an exciting day for Ticketfly. I am very happy to announce that we have acquired WillCall, an amazing concert discovery, ticketing, and in-venue commerce app for iOS and Android.

We’ve been friends and business partners with the WillCall folks for some time now, and are big fans of what they do. The WillCall app offers one of the best event discovery and commerce experiences we’ve come across, allowing fans to purchase and share tickets with just a few taps on a mobile phone. WillCall is best known for its curated list of concerts in San Francisco, Los Angeles, and New York. Their latest innovation leverages beacon technology to let fans open bar tabs on their phones with a single swipe as they enter the venue, and close out at the end of the night by simply walking out the door. Think Uber for drink ordering.

Ticketfly and WillCall have a shared passion for improving the event-going experience for fans. But fans won’t be the only ones to benefit from Ticketfly and WillCall joining forces. WillCall has some great tools for venues and event promoters as well, including a simple and intuitive iPad-based point of sale system, which integrates seamlessly with its bar tab functionality. Over time the WillCall POS will integrate tightly with the Ticketfly platform. We believe that the melding of concessions and ticketing data is crucial to helping promoters better understand their customers and reward loyalty.

The way people experience live events in the future will be very different than in the past. The phone will play a big part in that. Ticketfly has been a leader in mobile event discovery and ticketing for years. Nearly half of the traffic to Ticketfly.com and the 500 mobile-optimized websites we power on behalf of our partners originates from mobile devices. WillCall will be yet another tool in our mobile arsenal.

The combination of WillCall’s innovative mobile technology and Ticketfly’s broad network of leading independent venues, promoters and festivals will be powerful, and one that will accelerate innovation for fans and promoters alike. This partnership will lay the foundation for a frictionless show-going experience, and help us to continue to transform the way people experience live events.

Andrew Dreskin Co-founder and CEO, Ticketfly

Read more in Fast CompanyTechCrunch, The Next WebHypebot, and Pollstar.

Burning Man & Ticketfly: A Long History

After months of planning and anticipation, Burning Man is almost here! Our excitement reached a new high this week as members of our team left to help set up ticketing operations at Black Rock City.

There is a long history between the Ticketfly and Burning Man communities, with roots that were planted way before we announced our ticketing and technology partnership earlier this year. Many members of the Ticketfly team have attended the gathering on the playa for years, and as an organization we share Burning Man’s ethos.

Ticketfly team members have collectively been to Burning Man over 30 times since 1998.

For some employees, the Burning Man experience has been truly transformational. For Valerie, our VP of Operations, Burning Man helped put her life into perspective and had a profound impact on her personal and professional journey:

My last year at Burning Man was 2001. When I came back to San Francisco, September 11th happened right afterward… between the inspiration one finds at Burning Man and the sadness of 9/11, it hit me pretty hard that life is way too short for regrets. I decided then to go back to school and get a degree, which was something that had nagged me for a long time. I often wonder where I would be if one of those two things never happened.

When I applied for a job at TicketWeb in 2002, I included Burning Man Cafe volunteering as a note on my resume. I’m convinced that it helped me get the job, because we talked about Burning Man a lot during my interview!

Ellis, a Director on our Sales team, was similarly moved by his travels to the Black Rock Desert:
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Summer Spotlight: ‘Express Yourself’ at the Mad Decent Block Party

Nothing says summer like a Mad Decent Block Party. These outrageous shindigs have been popping up across the US & Canada every summer since 2008, and every year they just get bigger and bigger with new cities on the roster and tickets selling like hot cakes.

Finish your summer off right at a #MDBP with Mad Decent affiliated artists like Diplo (the ringleader), Dillon Francis, Flossatradamus, Action Bronson, Baauer, RiFF RAFF, Liz, Zeds Dead, RL Grime, Jack U, and MANY more. Get your tickets while you can:

8.1:  Merriweather Post Pavilion ⋆ Columbia, MD

8.8:  Festival Pier at Penn’s Landing ⋆ Philadelphia, PA  SOLD OUT! 

8.30: Whitewater Amphitheater ⋆ New Braunfels, TX

9.5: Shaw Millennium Park ⋆ Calgary, AB

9.13: LA Center Studios ⋆ Los Angeles, CA 

9.14: LED ⋆ San Diego, CA  

For updates, follow Mad Decent on Twitter and Instagram

Happy 25th Anniversary, Merge Records!

Merge Records has been churning out amazing music for 25 years, and what better way to celebrate their silver anniversary than throwing a 4-day festival? Head out to Cat’s Cradle in Carrboro, North Carolina July 23rd-26th to celebrate Merge 25 with a large part of the indie music community, from fans to artists. 

The lineup includes top-notch talent including Wye Oak, The Clientele, Destroyer, Caribou, Lambchop (performing Nixon), Neutral Milk Hotel, The Rock*A*Teens, Ex Hex, Bob Mould, The Mountain Goats, Superchunk, and The Love Language. 

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