Contact Us

Clients, customers, press, potential partners and employees, we’d love to hear from you.

Customer Support (for ticket buyers)

Ticket Sales: 877.987.6487

Questions about events or orders?
Phone Support: 877.4.FLY.TIX (877.435.9849)
Online Support: Help Desk
Twitter: @FlySupport

Customer Support Hours:

Sunday: 11:00 AM – 5:00 PM CST
Monday: 9:00 AM – 6:00 PM CST
Tuesday: 9:00 AM – 6:00 PM CST
Wednesday: 9:00 AM – 6:00 PM CST
Thursday: 9:00 AM –  7:00 PM CST
Friday: 9:00 AM – 7:00 PM CST
Saturday: 11:00 AM – 6:00 PM CST

Client Support (for venues and promoters)

Already working with Ticketfly and have questions about building events or selling tickets?
Get Help: Ticketfly Community
Phone: 1.833.215.9045 (US & Canada)

Client Support Hours
Monday – Friday: 5AM-9PM PST
Saturday – Sunday: 7AM-9PM PST


Media Inquiries:
Logos & Images: Media Kit
Published Articles: Media Coverage
News Archive: Company Milestones


Interested venues and promoters should contact our sales team or learn more about how Ticketfly works.