Contact Us

Clients, customers, press, potential partners and employees, we’d love to hear from you.

Contactez-nous en français

Customer Support (for ticket buyers)

Ticket Sales (US): 877.987.6487

Questions about events or orders?
Phone Support (US): 877.4.FLY.TIX (877.435.9849)
Online Support: Help Desk
Twitter: @FlySupport

Customer Support Hours
Monday: 7:00 AM – 6:00 PM PT
Tuesday: 7:00 AM – 4:00 PM PT
Wednesday: 7:00 AM – 6:00 PM PT
Thursday: 7:00 AM – 11:00 AM, 1:00 PM – 6:00 PM PT
Friday: 7:00 AM – 6:00 PM PT
Saturday/Sunday: 9:00 AM – 5:00 PM PT

Client Support (for venues and promoters)

Already working with Ticketfly and have questions about building events or selling tickets?
Get Help: Ticketfly Community
Phone: 1.833.215.9045 (US & Canada)

Client Support Hours
Monday – Friday: 5AM-9PM PST
Saturday – Sunday: 7AM-9PM PST


Media Inquiries:
Logos & Images: Media Kit
Published Articles: Media Coverage
News Archive: Company Milestones


Interested venues and promoters should contact our sales team or learn more about how Ticketfly works.