Contact Us

Clients, customers, press, potential partners and employees, we’d love to hear from you.

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Customer Support (for ticket buyers)

Ticket Sales (US): 877.987.6487
Ticket Sales (Canada): 888.732.1682

Questions about events or orders?
Email: customersupport@ticketfly.com
Phone Support (US): 877.4.FLY.TIX (877.435.9849)
Phone Support (Canada): 888.732.1680
Online Support: Help Desk
Twitter: @FlySupport

Customer Support Hours
Monday: 7:00 AM – 6:00 PM PT
Tuesday: 7:00 AM – 4:00 PM PT
Wednesday: 7:00 AM – 6:00 PM PT
Thursday: 7:00 AM – 11:00 AM, 1:00 PM – 6:00 PM PT
Friday: 7:00 AM – 6:00 PM PT
Saturday/Sunday: 9:00 AM – 5:00 PM PT

Client Support (for venues and promoters)

Already working with Ticketfly and have questions about building events or selling tickets?
Get Help: Ticketfly Community
Email: clientsupport@ticketfly.com
Phone:
415.798.2350 – United States
647.694.3074 – Canada

Client Support Hours
Monday – Friday: 5AM-9PM PST
Saturday – Sunday: 7AM-9PM PST

Press

Media Inquiries: press@ticketfly.com
Logos & Images: Media Kit
Published Articles: Media Coverage
News Archive: Company Milestones

Sales

Interested venues and promoters should contact our sales team or learn more about how Ticketfly works.